Working exclusively in the legal sector, we are experts in enabling Solicitors and Licensed Conveyancers to be more profitable. Utilising more than 20 years of combined experience, we help law firms adapt to meet the demands of the ever-changing legal market. We have a confirmed track record in helping our clients win more new instructions more profitably, design a better pricing structure and deliver outstanding client service – all with a minimal investment of time and money.
We work in partnership with you to design and develop a bespoke programme to help you maximise your profits. Consulting with you, your partners and other team members, our approach ranges from pricing strategies, billing and collection, mystery shopping, improving lead conversion rates and growing fee income, to succession planning. We also review and implement client retention strategies, train on identifying and developing cross-selling opportunities, and how to deliver exceptional client service to ensure client satisfaction.
Our training workshops are custom-built to meet your specific needs. Delivered in-house to your team(s), training qualifies for CPD Continuing Competence. We start with a meeting to identify and understand your specific needs so that we can then reflect your firm’s situation and policy decisions in the training content. Training is always engaging, interactive and designed to enhance staff behaviours. Our programmes include a free follow-up meeting to check on progress and identify any further support required to implement your chosen profit improvement actions.